Chime for Lync to OTRS
migration service

Smooth , no special knowledge or programming required. A complete Chime for Lync to OTRS data migration tool.

More details
Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to begin the the migration.
Complete & Precise
We've tackled all key peculiarities of various helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from Chime for Lync to OTRS

Strong safety of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

Next

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up being in the right destinations in OTRS.

Next

Sustained connectivity between object and people

When migrating your data from Chime for Lync to OTRS we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next


What you may migrate from Chime for Lync to OTRS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Chime for Lync to OTRS work

  • Prepare

    Register and go to our migration wizard.

  • Connect Chime for Lync

    Opt and link your Chime for Lync support desk with HDM.

  • Connect OTRS

    Give access to your OTRS account.

  • Outline your requirements

    Let us know what components of your migration you need to adjust

  • Get your needs estimated

    We shall research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Chime for Lync to OTRS everything

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
Just a moment...
Have any questions?
Talk to an Expert

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your OTRS import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

© 2019
Help Desk Migration service


Book a Call
cancel
%s
— %s
We use cookies to ensure you get the best experience on our website. By continuing, you consent with our privacy and cookie policy .
Okay