Chime for Lync to mhelpdesk
migration service

Effortless , no special know how or coding required. A complete Chime for Lync to mhelpdesk data migration software.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data

Reasons to use Help Desk Migration to migrate data from Chime for Lync to mhelpdesk

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right places in mhelpdesk.

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When migrating your data from Chime for Lync to mhelpdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Chime for Lync to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Chime for Lync to mhelpdesk work

  • Prepare

    Register and go to our migration tool.

  • Choose and link your Chime for Lync service desk with HDM.

  • Connect mhelpdesk

    Grant access to your mhelpdesk account.

  • Clarify your business needs

    Let us understand precisely what elements of your migration you wish to fine-tune

  • Have your requirements estimated

    We shall research your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Chime for Lync to mhelpdesk all data

    Move all your customer support information in a single push.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your mhelpdesk import

Our staff would be more than happy to perform a personalized migration in case you have special demands.
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