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Chime for Lync to LiveZilla
migration service

Extremely easy , no special knowledge or programming required. A complete Chime for Lync to LiveZilla data migration instrument.

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The best Chime for Lync to LiveZilla tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the target platform and enjoy the miracle happening.
Data completion
Migrate your help desk info in full to make sure that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.

Attach the platforms, select records, click ok, and the migration is ready!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.

Security is priority

You data is key which is why we developed a method that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In only a few buttons to press it will be possible to select what goes where, when it starts, and in what order.

Our software considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer support services, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are always putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from Chime for Lync to LiveZilla

Castle gates

Strong security of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right destinations in LiveZilla.

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Maintained connection between object and people

When migrating your records from Chime for Lync to LiveZilla we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to LiveZilla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Chime for Lync to LiveZilla work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Chime for Lync to LiveZilla.

  • Connect Chime for Lync

    Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect LiveZilla

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to LiveZilla all data

    When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Chime for Lync to LiveZilla.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your LiveZilla import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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