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Chime for Lync to LiveHelpNow
migration service

Smooth , no special skill set or programming required. A complete Chime for Lync to LiveHelpNow data migration software.

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Your best tool for Chime for Lync to LiveHelpNow data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to migrate and set off with the transition right away.
Effortless transition process
No special expertise required. Just choose what data will go to the new system and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket has lost vital customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool interface is as easy to use as it can possibly be.

Link the help desks, select data, click ok, and you’re done!

Data maintenance

Your customer info migrates complete and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our team members have access to your passwords or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service supplier, we strive to propose the best possible migration tool. However, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Chime for Lync to LiveHelpNow

Castle gates

Strong security of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in LiveHelpNow.

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Maintained relation between object and people

When migrating your data from Chime for Lync to LiveHelpNow we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Chime for Lync to LiveHelpNow work

  • Prepare

    Register and go to our migration wizard.

  • Connect Chime for Lync

    Pick and connect your Chime for Lync service desk with HDM.

  • Give access to your LiveHelpNow account.

  • Describe your needs

    Let us understand precisely what elements of your migration you want to adjust

  • Have your preferences estimated

    We will analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from Chime for Lync to LiveHelpNow everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your LiveHelpNow import

Our staff would be more than happy to perform a customized migration if you have particular needs.
Get a price estimation

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