Chime for Lync to iHelpdesk
migration service
Extremely easy , no special expertise or programming required. A complete Chime for Lync to iHelpdesk data migration instrument.
Chime for Lync to iHelpdesk
The best Chime for Lync to iHelpdesk tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and see the miracle happening.Data completion
Migrate your help desk records in full to make sure that no ticket is missing critical customer service details.Effortless process
You don’t have to bother about scripting or constantly watch each record transferred.
Just link both platforms, choose what you want to migrate and let the Migration Wizard deal with the rest for you.
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial connections intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
You data is everything which is why we developed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
Record mapping
Select information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be confused with terms and tech jargon.
Good service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always making great strides to increase the core experience.
Why you should use Help Desk Migration to switch from Chime for Lync to iHelpdesk
Strong security of your information
The migration is performed over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right destinations in iHelpdesk.Next
Maintained connection between object and people
When migrating your records from Chime for Lync to iHelpdesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Chime for Lync to iHelpdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Chime for Lync to iHelpdesk work
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Get ready
Register and go to our migration wizard.
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Link Chime for Lync
Opt and connect your Chime for Lync support desk with HDM.
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Connect iHelpdesk
Grant the right to access your iHelpdesk account.
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Explain your business needs
Let us know what elements of your migration you want to modify
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Have your requirements estimated
We'll investigate your case and send you with a cost and a scope of work.
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Migrate from Chime for Lync to iHelpdesk everything
Transfer all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a pro run your iHelpdesk import
Our team would be more than happy to run a custom migration in case you have special requirements.
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