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Chime for Lync to Helppier
migration service

Effortless , no special know how or coding required. A complete Chime for Lync to Helppier data migration tool.

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Your best tool for Chime for Lync to Helppier data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid the platform analysis and tool development processes. Just pick the records you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just select what data will go to the new solution and see the miracle happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing critical customer service information.
Simple and easy process

No need to worry about scripting or continuously watch each piece of info transferred.

Just attach your source and target, pick what you want to migrate and allow the system do the remainder.

Data maintenance

Your information comes complete and we mean it.

Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our employees have access to your credentials or other information.

You may be sure that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Chime for Lync to Helppier

Castle gates

Strong safety of your information

The migration is performed over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Helppier.

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Sustained association between object and people

When migrating your data from Chime for Lync to Helppier we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to Helppier

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Chime for Lync to Helppier work

  • Prepare

    Register and go to our migration service.

  • Select and connect your Chime for Lync service desk with HDM.

  • Connect Helppier

    Give the right to access your Helppier account.

  • Express your requirements

    Let us know exactly what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We will analyze your application and send you with a the overall cost and a scope of work.

  • Migrate from Chime for Lync to Helppier all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Helppier import

Our staff would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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