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Chime for Lync to HelpMaster
migration service

Extremely easy , no special expertise or programming required. A complete Chime for Lync to HelpMaster data migration software.

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The best Chime for Lync to HelpMaster tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Just decide on the records you need to move and start the transition right away.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the new platform and see the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket is missing critical customer service information.
Easy process

You don’t have to bother about coding or continuously watch each record moved.

Just link your source and target, pick what you need to migrate and allow the tool do the rest for you.

Data dependency

Your customer data comes complete and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind thick walls. Not even all our employees have access to your passwords or records.

You may rest assured that with HDM no data breaches are possible.

Record mapping

Choose records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Simple & effective

In only a couple of clicks it will be possible to choose the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we strive to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Chime for Lync to HelpMaster

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right places in HelpMaster.

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Sustained connection between object and people

When migrating your records from Chime for Lync to HelpMaster we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Chime for Lync to HelpMaster

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Chime for Lync to HelpMaster work

  • Get ready

    Sign up and go to our migration wizard.

  • Select and connect your Chime for Lync service desk with HDM.

  • Grant the right to access your HelpMaster account.

  • Detail your business needs

    Let us know exactly what elements of your migration you want to modify

  • Get your preferences estimated

    We shall research your application and send you with a cost and a scope of tasks.

  • Migrate from Chime for Lync to HelpMaster everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your HelpMaster import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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