Cherwell Software to RSTickets!Pro
migration service

Smooth , no special know how or programming required. A complete Cherwell Software to RSTickets!Pro data migration software.

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Your best tool for Cherwell Software to RSTickets!Pro data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply pick customer info you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just choose what data will go to the target solution and observe the wonders happening.
Record structure maintenance
Move your help desk records in full to ensure that no ticket has lost vital customer service information.
Simple and easy procedure

You don’t have to bother about scripting or continuously control each record moved.

Just link both platforms, tick what you need to take to a new database and let the system do the remainder.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is priority

Information is everything which is why we developed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to pick the data arrangement, when it starts, and how.

Our software considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Except producing great customer service, we always want to develop our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from Cherwell Software to RSTickets!Pro

Castle gates

Strong privacy of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in RSTickets!Pro.

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Retained relation between object and people

When migrating your data from Cherwell Software to RSTickets!Pro we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Cherwell Software to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cherwell Software to RSTickets!Pro work

  • Prepare

    Register and go to our migration wizard.

  • Connect Cherwell Software

    Opt and connect your Cherwell Software service desk with HDM.

  • Give the right to access your RSTickets!Pro account.

  • Detail your requirements

    Let us know exactly what elements of your migration you need to tweak

  • Have your requirements estimated

    We'll investigate your application and get back to you with a price and a scope of tasks.

  • Migrate from Cherwell Software to RSTickets!Pro everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your RSTickets!Pro import

Our staff would be more than happy to perform a customized migration if you have particular requirements.
Get a price estimation

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