96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

CHERWELL SOFTWARE to ngDesk
migration service

Extremely easy , no special expertise or programming required. A complete CHERWELL SOFTWARE to ngDesk data migration tool.

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Trustworthy and Reliable
Your passwords along with records are safe with us and will be used for import solely.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to begin the the migration.
Complete & Precise
We've handled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive loads of data

Why you should use Help Desk Migration to switch from CHERWELL SOFTWARE to ngDesk

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to transfer your support service to a new helpdesk without involving the IT department

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Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in ngDesk.

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When migrating your records from CHERWELL SOFTWARE to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from CHERWELL SOFTWARE to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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review site G2 Crowd

In what way does data migration from CHERWELL SOFTWARE to ngDesk work

  • Get ready

    Register and go to our migration software.

  • Choose and connect your CHERWELL SOFTWARE service desk with HDM.

  • Connect ngDesk

    Give access to your ngDesk account.

  • Explain your business needs

    Let us know what parts of your migration you would like to adjust

  • Get your preferences estimated

    We'll research your application and send you with a price range and a scope of tasks.

  • Migrate from CHERWELL SOFTWARE to ngDesk all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your ngDesk import

Our team would be more than happy to run a customized migration in case you have particular demands.
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