Cherwell Software to ConnectWise
migration service

Smooth , no special skill set or coding required. A complete Cherwell Software to ConnectWise data migration software.

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Your best tool for Cherwell Software to ConnectWise data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to migrate and set off with the transition immediately.
Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and observe the miracle happening.
Record structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer service information.
Simple and easy process

No need to worry about coding or constantly control each piece of info transferred.

Just attach your source and target, pick what you want to take to a new database and let the system deal with the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can rest assured that with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a data import service provider, we strive to deliver the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Cherwell Software to ConnectWise

Castle gates

Strong safety of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in ConnectWise.

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Sustained relation between object and people

When migrating your data from Cherwell Software to ConnectWise we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Cherwell Software to ConnectWise

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cherwell Software to ConnectWise work

  • Prepare

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin migrating your data from Cherwell Software to ConnectWise.

  • Fill in the form with requested credentials to allow our data migration tool to retrieve data from your current help desk.

  • Connect ConnectWise

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to ConnectWise all data

    Once everything's tested, choose a quiet time with the minimal load on the support team and start migrating from Cherwell Software to ConnectWise.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your ConnectWise import

Our staff would be more than happy to perform a customized migration if you have special requirements.
Get a price estimation

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