Cherwell Software to ClickDesk
migration service

Trouble-free , no special skill set or programming required. A complete Cherwell Software to ClickDesk data migration software.

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The best Cherwell Software to ClickDesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and code development processes. Simply choose what data you need to move and start the transition immediately.
Effortless transition process
No special expertise required. Just choose what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.
Effortless procedure

No need to worry about coding or continuously watch each record moved.

Just link both platforms, pick what you want to take to a new database and let the tool deal with the rest for you.

From sender information to phone number connection, all you records will keep their initial connections untouched.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is everything which is why we created a system that will keep your data intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick anything you might actually need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Except providing great customer service, we always aim to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to enhance the core experience.


Why you should use Help Desk Migration to migrate data from Cherwell Software to ClickDesk

Castle gates

Strong security of your data

The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in ClickDesk.

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When migrating your records from Cherwell Software to ClickDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Cherwell Software to ClickDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cherwell Software to ClickDesk work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and connect your Cherwell Software support desk with HDM.

  • Connect ClickDesk

    Grant access to your ClickDesk account.

  • Express your business needs

    Let us know exactly what aspects of your migration you want to adjust

  • Have your preferences estimated

    We'll analyze your application and send you with a the overall cost and a scope of tasks.

  • Migrate from Cherwell Software to ClickDesk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ClickDesk import

Our team would be more than happy to perform a personalized migration in case you have specific needs.
Get a price estimation

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