Cention Contact Center import
in a few clicks

Without developers, delays and hustle. With step-by-step Cention Contact Center import setup form

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Safe and Secure
Your passwords as well as records are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to Cention Contact Center and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to Cention Contact Center
using Help Desk Migration?

Security first

We don't share any of your personal information with third parties, and additionally thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration lets you automatically transition custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Cention Contact Center with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.

Next

Objects you may import to Cention Contact Center

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Cention Contact Center in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Opt and connect your source support desk with HDM.

  • Connect Cention Contact Center

    Give access to your Cention Contact Center account.

  • Describe your business needs

    Let us know what elements of your migration you wish to tweak

  • Get your preferences estimated

    We shall investigate your case and send you with a total price and a scope of tasks.

  • Import to Cention Contact Center everything

    Move all your customer service records in a single push.

We keep your data secure

We take security very seriously and have developed a complete set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Cention Contact Center import in a few clicks

Automatically. Securely. Quickly

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