Cention Contact Center to Track-It!
Effortless , no special skill set or coding required. A complete Cention Contact Center to Track-It! data migration tool.
Secure and ReputableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of information
Strong security of your recordsThe migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Track-It!.
Maintained relation between object and peopleWhen migrating your data from Cention Contact Center to Track-It! we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Cention Contact Center to Track-It!
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Cention Contact Center to Track-It! work
Sign-up and go to our migration tool.
Link Cention Contact Center
Pick and connect your Cention Contact Center support desk with HDM.
Give access to your Track-It! account.
Explain your needs
Let us know exactly what aspects of your migration you wish to tweak
Get your requirements estimated
We will analyze your application and get back to you with a the overall cost and a scope of work.
Migrate from Cention Contact Center to Track-It! everything
Migrate all your customer support information in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT