Cention Contact Center to Magento HelpDesk Ultimate
Effortless , no special know how or coding required. A complete Cention Contact Center to Magento HelpDesk Ultimate data migration tool.
Trustworthy and SafeYour passwords as well as data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of data
Strong safety of your dataThe migration is completed by the machine over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it's simple to migrate your support service to a new helpdesk without involving the IT department
Advanced data mappingOur service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right places in Magento HelpDesk Ultimate.
Sustained relation between object and peopleWhen migrating your data from Cention Contact Center to Magento HelpDesk Ultimate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Cention Contact Center to Magento HelpDesk Ultimate
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Cention Contact Center to Magento HelpDesk Ultimate work
Start by preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from Cention Contact Center to Magento HelpDesk Ultimate.
Link Cention Contact Center
Fill in the form with required credentials to allow our data migration tool to fetch information from your current help desk.
Connect Magento HelpDesk Ultimate
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your preferences
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Magento HelpDesk Ultimate all data
Once everything's tested out, choose a quiet time with the least load on the support staff and begin migrating from Cention Contact Center to Magento HelpDesk Ultimate.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT