Cention Contact Center to Kustomer
migration service
Trouble-free , no special know how or programming required. A complete Cention Contact Center to Kustomer data migration software.
Cention Contact Center to Kustomer
The best Cention Contact Center to Kustomer tool made for you
There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and code development processes. Simply decide on customer info you need to transfer and start the transition right away.Simple transition process
No tech expertise required. Just choose what data will go to the target platform and observe the wonders happening.Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer support information.Effortless process
You don’t have to bother about coding or continuously control each record transferred.
Just attach both platforms, pick what you need to take to a new database and allow the tool deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you expected.
Data safety is priority
You data is everything which is why we designed a system that will keep your information intact.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Data mapping
Choose records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Efficient out-of-the-box solution
In only a couple of buttons to press it will be possible to pick what goes where, when it goes, and how.
Our tech engineers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Good service first
Except producing great customer support services, we always aim to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to enhance the general experience.
Why you should use Help Desk Migration to migrate data from Cention Contact Center to Kustomer
Strong privacy of your data
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right places in Kustomer.Next
Retained relation between object and people
When migrating your records from Cention Contact Center to Kustomer we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Cention Contact Center to Kustomer
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Cention Contact Center to Kustomer work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Cention Contact Center to Kustomer.
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Link Cention Contact Center
Complete the form with required credentials to permit our data migration tool to fetch records from your current help desk.
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Link Kustomer
Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Kustomer all data
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Cention Contact Center to Kustomer.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Kustomer import
Our team would be more than happy to perform a customized migration in case you have special demands.
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