Cention Contact Center to Jira Service Desk
Extremely easy , no special expertise or programming required. A complete Cention Contact Center to Jira Service Desk data migration instrument.
Secure and ReputableYour passwords along with records are safe with us and will be used for import solely.
Quick and EasyHelp Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & PreciseWe've handled all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of information
Strong security of your recordsThe migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Jira Service Desk.
Maintained link between object and peopleWhen migrating your records from Cention Contact Center to Jira Service Desk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Cention Contact Center to Jira Service Desk
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Cention Contact Center to Jira Service Desk work
Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Cention Contact Center to Jira Service Desk.
Connect Cention Contact Center
Complete the form with necessary credentials to allow our data migration tool to access information from your current help desk.
Link Jira Service Desk
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
Migrate limited amount of data
Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Jira Service Desk all data
When everything's tested out, choose a quiet time with the minimal load on the support team and start migrating from Cention Contact Center to Jira Service Desk.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT