Cention Contact Center to Gmail
migration service

Extremely easy , no special skill set or coding required. A complete Cention Contact Center to Gmail data migration instrument.

More details

The best Cention Contact Center to Gmail tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply decide on what data you need to transfer and start the transition immediately.
Effortless transition process
No special expertise needed. Just pick what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost vital customer service details.
Effortless process

No need to worry about scripting or constantly control each record transferred.

Just attach your source and target, choose what you want to migrate and let the system do the rest for you.

Data maintenance

Your information migrates unite and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members have see your passwords or records.

You may rest assured that with HDM no data breaches will take place.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to propose the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from Cention Contact Center to Gmail

Castle gates

Strong security of your data

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up in the right destinations in Gmail.

Next

When migrating your records from Cention Contact Center to Gmail we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from Cention Contact Center to Gmail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cention Contact Center to Gmail work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Cention Contact Center to Gmail.

  • Connect Cention Contact Center

    Complete the form with necessary credentials to allow our data migration tool to retrieve data from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Gmail everything

    Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Cention Contact Center to Gmail.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Gmail import

Our team would be more than happy to perform a personalized migration if you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

5 Steps to Realizing You Need to Migrate Your Help Desk

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…

Book a Call
cancel
%s
— %s