96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Cention Contact Center to CallTaker
migration service

Effortless , no special skill set or coding required. A complete Cention Contact Center to CallTaker data migration software.

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Trustworthy and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to migrate data from Cention Contact Center to CallTaker

Strong safety of your information

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in CallTaker.

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Sustained association between object and people

When migrating your data from Cention Contact Center to CallTaker we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Cention Contact Center to CallTaker

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from Cention Contact Center to CallTaker work

  • Prepare

    Register and go to our migration service.

  • Connect Cention Contact Center

    Choose and link your Cention Contact Center support desk with HDM.

  • Give the right to access your CallTaker account.

  • Describe your needs

    Let us understand precisely what components of your migration you need to modify

  • Have your needs estimated

    We'll analyze your application and send you with a price range and a scope of tasks.

  • Migrate from Cention Contact Center to CallTaker everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your CallTaker import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
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