C-Desk import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

More details

Spotless C-Desk import services just for you

Now, there’s no need to bother about any help desk import troubles. Full migration from platform to platform with HDM quick and hassle-free.
Less time & money spent
Lower process cost, a quick import to the new help desk, and no need to design the migration method. All with HDM.
Transparent process
Simply prepare your information for the import beforehand and start moving your records. No need to fiddle with anything.
Vital custom records aside
No matter if it is for compliance reasons, or convenience, import your old data to the target platform to keep up with customers easier.
Automated process

Only the smallest preparations are required from you. We already created the migration method.

Just configure your help desk import requirements and you’re ready to start.

Preserved dependency

Using HDM, you don’t have to worry that all your migrated ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Data protection

All the passwords you use throughout the migration process are not saved. Only authorized employees can get access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Data mapping

Choose what piece of info comes to your new solution yourself.

Throughout the data migration, you can specify what entities to leave behind and what will move.

Simplicity

The entire process was intentionally designed to let users to set up the migration on their own.

You don’t have to have special experience or exceptional knowledge, just follow the shown hints.

Our customers are priority

One of the key priorities of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.


What are the key reasons to import data to C-Desk utilizing Help Desk Migration?

Castle gates

Security first

We do not disclose any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

Next

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Wizard window
Mapping fields window

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transfer custom fields, as well as map their destination.

Next

Maintained relations between objects and people

All tickets will be imported to C-Desk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

Next

Relations illustration

Objects you may import to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to C-Desk in 6 easy steps

  • Get ready

    Sign up and go to our migration wizard.

  • Pick and link your source service desk with HDM.

  • Grant access to your C-Desk account.

  • Express your needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your requirements estimated

    We will investigate your application and send you with a the overall cost and a scope of work.

  • Import to C-Desk all data

    Transfer all your customer service records in a single push.

We always keep your data safe

We consider security very seriously and have established an in-depth set of practices, technologies, and policies to help ensure that your data is secure.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the customers

C-Desk import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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