C-Desk import
in a few clicks
Without developers, timelack and hustle. Via robust data import wizard.
C-Desk import
Spotless C-Desk import services just for you
Now, there’s no need to bother about any help desk import troubles. Full migration from platform to platform with HDM quick and hassle-free.Less time & money spent
Lower process cost, a quick import to the new help desk, and no need to design the migration method. All with HDM.Transparent process
Simply prepare your information for the import beforehand and start moving your records. No need to fiddle with anything.Vital custom records aside
No matter if it is for compliance reasons, or convenience, import your old data to the target platform to keep up with customers easier.Automated process
Only the smallest preparations are required from you. We already created the migration method.
Just configure your help desk import requirements and you’re ready to start.
Preserved dependency
Using HDM, you don’t have to worry that all your migrated ticket data will end up somehow scattered.
Whether it is the requester info or customer contacts, all of this is accounted for.
Data protection
All the passwords you use throughout the migration process are not saved. Only authorized employees can get access to your profiles or help desk dashboards.
All the information you provide is behind a thick wall from the outside world.
Data mapping
Choose what piece of info comes to your new solution yourself.
Throughout the data migration, you can specify what entities to leave behind and what will move.
Simplicity
The entire process was intentionally designed to let users to set up the migration on their own.
You don’t have to have special experience or exceptional knowledge, just follow the shown hints.
Our customers are priority
One of the key priorities of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.
What are the key reasons to import data to C-Desk utilizing Help Desk Migration?
Security first
We do not disclose any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.Next
Easy to navigate wizard to setup import
Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.Next
Optional and powerful field mapping
Only Help Desk Migration lets you instantly transfer custom fields, as well as map their destination.Next
Maintained relations between objects and people
All tickets will be imported to C-Desk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.Next
Objects you may import to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Import data to C-Desk in 6 easy steps
Get ready
Sign up and go to our migration wizard.
Link source Help Desk
Pick and link your source service desk with HDM.
Link C-Desk
Grant access to your C-Desk account.
Express your needs
Let us know exactly what elements of your migration you want to fine-tune
Have your requirements estimated
We will investigate your application and send you with a the overall cost and a scope of work.
Import to C-Desk all data
Transfer all your customer service records in a single push.
We always keep your data safe
We consider security very seriously and have established an in-depth set of practices, technologies, and policies to help ensure that your data is secure.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Voice of the customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
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