C-Desk import
in a few clicks

Without developers, timelack and hustle. Via robust data import wizard.

Spotless C-Desk import services just for you

Now, there’s no need to bother about any help desk import troubles. Full migration from platform to platform with HDM quick and hassle-free.

Less time & money spent

Lower process cost, a quick import to the new help desk, and no need to design the migration method. All with HDM.

Transparent process

Simply prepare your information for the import beforehand and start moving your records. No need to fiddle with anything.

Vital custom records aside

No matter if it is for compliance reasons, or convenience, import your old data to the target platform to keep up with customers easier.

Automated process

Only the smallest preparations are required from you. We already created the migration method.

Just configure your help desk import requirements and you’re ready to start.

Preserved dependency

Using HDM, you don’t have to worry that all your migrated ticket data will end up somehow scattered.

Whether it is the requester info or customer contacts, all of this is accounted for.

Data protection

All the passwords you use throughout the migration process are not saved. Only authorized employees can get access to your profiles or help desk dashboards.

All the information you provide is behind a thick wall from the outside world.

Data mapping

Choose what piece of info comes to your new solution yourself.

Throughout the data migration, you can specify what entities to leave behind and what will move.

Simplicity

The entire process was intentionally designed to let users to set up the migration on their own.

You don’t have to have special experience or exceptional knowledge, just follow the shown hints.

Our customers are priority

One of the key priorities of our team is to make a service that we would like to receive ourselves. Even though G2 acclaimed our customer care, we won’t stop there.

What are the key reasons to import data to C-Desk utilizing Help Desk Migration?

Security first

We do not disclose any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.

Easy to navigate wizard to setup import

Our service was developed to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Optional and powerful field mapping

Only Help Desk Migration lets you instantly transfer custom fields, as well as map their destination.

Maintained relations between objects and people

All tickets will be imported to C-Desk with their corresponding agents, contacts, and attachments, thereby, saving the record of customers' requests.

Objects you may import to C-Desk

Help Desk Objects

Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups

Knowledge Base Objects

Articles
with images and attachments
Categories
Folders

96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to C-Desk in 6 easy steps

Get ready

Sign up and go to our migration wizard.
Link source Help Desk

Pick and link your source service desk with HDM.
Link C-Desk

Grant access to your C-Desk account.
Express your needs

Let us know exactly what elements of your migration you want to fine-tune
Have your requirements estimated

We will investigate your application and send you with a the overall cost and a scope of work.
Import to C-Desk all data

Transfer all your customer service records in a single push.

We always keep your data safe

We consider security very seriously and have established an in-depth set of practices , technologies , and policies to help ensure that your data is secure.

Review our security guide

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one

Migrate from Zendesk

To C-Desk

Number of records in your current Help Desk

Amount of Help Desk records

Amount of Knowledge Base records

Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.

Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.

Let's get connected

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Select how you want to proceed

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Option #1: fully automated process

Automated data migration

According to the platforms you've selected, you can migrate:

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Option #2: Tailored to meet your needs

Customized data migration

Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.

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What kind of customization do you need?

Please describe your needs as detailed as possible

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Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Voice of the customers

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