Cayzu to TOPdesk
migration service

Smooth , no special skill set or programming required. A complete Cayzu to TOPdesk data migration software.

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Your best tool for Cayzu to TOPdesk data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and code development processes. Simply decide on customer info you need to migrate and start the transition when comfortable.
Effortless transition process
No special expertise required. Just choose what data will go to the target platform and observe the miracle happening.
Record structure maintenance
Migrate your help desk info in full to make certain that no ticket has lost critical customer service details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just link your source and target, choose what you need to migrate and let the Migration Wizard do the remainder.

Data maintenance

Your customer info migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.

You may be sure that with HDM no hacker attacks will take place.

You control the process

Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few buttons to press it will be possible to pick the data arrangement, when it goes, and how.

Our developers considered customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we strive to deliver the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Cayzu to TOPdesk

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the data end up in the right destinations in TOPdesk.

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Maintained connection between object and people

When migrating your data from Cayzu to TOPdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Cayzu to TOPdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cayzu to TOPdesk work

  • Prepare

    Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from Cayzu to TOPdesk.

  • Connect Cayzu

    Fill in the form with necessary credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to TOPdesk everything

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Cayzu to TOPdesk.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your TOPdesk import

Our staff would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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