Cayzu to SolarWinds Service Desk (Samanage)
migration service

Trouble-free , no special knowledge or coding required. A complete Cayzu to SolarWinds Service Desk (Samanage) data migration tool.

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The best Cayzu to SolarWinds Service Desk (Samanage) tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply choose what data you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target system and enjoy the magic happening.
Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool simple to use as possible.

Link the help desks, select data, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to select the data arrangement, when it goes, and how.

Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we aim to deliver the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Cayzu to SolarWinds Service Desk (Samanage)

Castle gates

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in SolarWinds Service Desk (Samanage).

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Maintained association between object and people

When migrating your records from Cayzu to SolarWinds Service Desk (Samanage) we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Cayzu to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cayzu to SolarWinds Service Desk (Samanage) work

  • Get ready

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin the process of migrating your data from Cayzu to SolarWinds Service Desk (Samanage).

  • Connect Cayzu

    Fill out the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) all data

    Once everything's validated, choose a quiet time with the least load on the support department and start migrating from Cayzu to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SolarWinds Service Desk (Samanage) import

Our team would be more than happy to run a customized migration if you have special needs.
Get a price estimation

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