Cayzu to ProProfs Help Desk
migration service

Smooth , no special expertise or programming required. A complete Cayzu to ProProfs Help Desk data migration software.

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Your best tool for Cayzu to ProProfs Help Desk data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and code development processes. Just pick what data you need to transfer and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new solution and enjoy the wonders happening.
Record completion
Move your help desk data in full to make certain that no ticket is missing critical customer support details.
Automated migration

Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Link the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your customer info comes complete , you can take our word.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees can see your credentials or other information.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to pick just about everything you might ever need.

Simple & effective

In only a couple of clicks you will be able to select what goes where, when it starts, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to deliver the most effective migration tool. However, our priority is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Cayzu to ProProfs Help Desk

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to ensure that the records end up being in the right destinations in ProProfs Help Desk.

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Retained connection between object and people

When migrating your data from Cayzu to ProProfs Help Desk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Cayzu to ProProfs Help Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cayzu to ProProfs Help Desk work

  • Prepare

    Sign up and go to our migration wizard.

  • Select and link your Cayzu support desk with HDM.

  • Connect ProProfs Help Desk

    Give access to your ProProfs Help Desk account.

  • Describe your needs

    Let us know exactly what elements of your migration you would like to modify

  • Have your needs estimated

    We shall analyze your case and get back to you with a cost and a scope of tasks.

  • Migrate from Cayzu to ProProfs Help Desk everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your ProProfs Help Desk import

Our staff would be more than happy to run a personalized migration in case you have special requirements.
Get a price estimation

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