Cayzu to Integria IMS
migration service

Effortless , no special expertise or programming required. A complete Cayzu to Integria IMS data migration tool.

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Your best tool for Cayzu to Integria IMS data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on what data you need to transfer and start the transition right away.
Simple migration
No tech knowledge or skill required. Just select what data will go to the new platform and enjoy the wonders happening.
Record completion
Move your help desk records in full to make sure that no ticket has lost critical customer support information.
Automated migration

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as possible.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their prior connections maintained.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is priority

Information is everything which is why we designed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Except producing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from Cayzu to Integria IMS

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Integria IMS.

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When migrating your data from Cayzu to Integria IMS we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Cayzu to Integria IMS

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cayzu to Integria IMS work

  • Prepare

    Register and go to our migration software.

  • Connect Cayzu

    Pick and link your Cayzu service desk with HDM.

  • Grant access to your Integria IMS account.

  • Express your requirements

    Let us understand precisely what parts of your migration you need to tweak

  • Have your needs estimated

    We will research your case and get back to you with a price range and a scope of work.

  • Migrate from Cayzu to Integria IMS everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Integria IMS import

Our staff would be more than happy to run a custom migration if you have special demands.
Get a price estimation

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