Cayzu to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Trouble-free , no special knowledge or coding required. A complete Cayzu to HelpDesk data migration software.

More details

The best Cayzu to HelpDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just pick customer info you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and observe the magic happening.
Data completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer support details.
Easy procedure

No need to worry about coding or continuously control each record moved.

Just link your source and target, tick what you need to migrate and let the Migration Wizard deal with the remainder.

Data dependency

Your information comes complete , you can take our word.

Each email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind thick walls. Not even all our staff members can see your passwords or other information.

You may be certain with HDM no hacker attacks are possible.

Record mapping

Choose records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might actually need.

Simple & effective

In just a couple of clicks you will be able to pick the data arrangement, when it starts, and how.

Our tech engineers considered user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to offer the most effective migration tool. Yet, our prime concern is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Cayzu to HelpDesk

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in HelpDesk.

Next

Sustained relation between object and people

When migrating your records from Cayzu to HelpDesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Cayzu to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cayzu to HelpDesk work

  • Get ready

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Cayzu to HelpDesk.

  • Connect Cayzu

    Fill out the form with requested credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect HelpDesk

    Do the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated according to your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to HelpDesk all data

    When everything's tested out, find a quiet time with the least load on the support staff and start migrating from Cayzu to HelpDesk.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpDesk import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

Service Desk vs Help Desk: What’s the Difference?

Over the past couple of years, there has been a huge resurgence of all kinds of service desk tools. Many new products have appeared and…

Book a Call
cancel
%s
— %s