Cayzu to Freshdesk
migration serviceHelp Desk Migration partner of Freshdesk

Extremely easy , no special expertise or coding required. A complete Cayzu to Freshdesk data migration instrument.

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The best Cayzu to Freshdesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on the records you need to transfer and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and see the wonders happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing critical customer support information.
Simple and easy procedure

No need to worry about scripting or continuously watch each record transferred.

Just attach both platforms, tick what you want to migrate and allow the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous connections intact.

You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is everything which is why we developed a system that will keep your data safe and sound.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Pick information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of providing great customer service, we always want to develop our customer service.

As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from Cayzu to Freshdesk

Castle gates

Strong privacy of your data

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right places in Freshdesk.

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Retained association between object and people

When migrating your records from Cayzu to Freshdesk we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Cayzu to Freshdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cayzu to Freshdesk work

  • Get ready

    Start by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Cayzu to Freshdesk.

  • Complete the form with requested credentials to permit our data migration tool to access records from your current help desk.

  • Connect Freshdesk

    Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Freshdesk everything

    When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Cayzu to Freshdesk.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Freshdesk import

Our team would be more than happy to run a personalized migration in case you have special demands.
Get a price estimation

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