Cayzu to Eptica Entreprise Suite
migration service

Extremely easy , no special knowledge or programming required. A complete Cayzu to Eptica Entreprise Suite data migration instrument.

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The best Cayzu to Eptica Entreprise Suite tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just choose the records you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new system and see the miracle happening.
Data completion
Move your help desk data in full to make certain that no ticket has lost essential customer support details.
Effortless procedure

You don’t have to bother about coding or constantly control each record transferred.

Just link both platforms, pick what you need to migrate and allow the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections intact.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you where you left it.

Security is paramount

Information is everything which is why we developed a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

Record mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, it will be possible to select just about everything you might ever need.

Simple & effective

In only a few clicks it is possible to choose the data arrangement, when it starts, and how.

Our tech engineers took user experience as a priority and made sure that you will be able to use the system to its fullest.

Good service first

Apart from providing great customer service, we always aim to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Cayzu to Eptica Entreprise Suite

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Eptica Entreprise Suite.

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Retained relation between object and people

When migrating your records from Cayzu to Eptica Entreprise Suite we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Cayzu to Eptica Entreprise Suite

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cayzu to Eptica Entreprise Suite work

  • Get ready

    Sign up and go to our migration software.

  • Connect Cayzu

    Pick and link your Cayzu support desk with HDM.

  • Give the right to access your Eptica Entreprise Suite account.

  • Explain your needs

    Let us know what aspects of your migration you want to tweak

  • Have your requirements estimated

    We'll investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Cayzu to Eptica Entreprise Suite everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Eptica Entreprise Suite import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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