Cayzu to Connex One
migration service

Smooth , no special knowledge or programming required. A complete Cayzu to Connex One data migration software.

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Your best tool for Cayzu to Connex One data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just decide on what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new platform and enjoy the miracle happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer service information.
Effortless process

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just attach your source and target, choose what you need to migrate and allow the Migration Wizard do the rest for you.

Data dependency

Your customer info comes complete and we mean it.

Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our employees have access to your credentials or records.

You can be certain with HDM no data breaches will take place.

You control the process

Manage your information with our in-app data mapper. Choose what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Simple & effective

In only a couple of clicks it will be possible to select what goes where, when it goes, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service supplier, we strive to deliver the best possible migration tool. However, our priority is customer service.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from Cayzu to Connex One

Castle gates

Strong privacy of your information

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right places in Connex One.

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When migrating your data from Cayzu to Connex One we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Cayzu to Connex One

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Cayzu to Connex One work

  • Prepare

    Register and go to our migration wizard.

  • Select and connect your Cayzu service desk with HDM.

  • Connect Connex One

    Grant access to your Connex One account.

  • Clarify your needs

    Let us know what elements of your migration you want to adjust

  • Have your preferences estimated

    We shall research your application and get back to you with a price and a scope of work.

  • Migrate from Cayzu to Connex One all data

    Move all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Connex One import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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