Cayzu to Alcea HelpDesk
migration service

Trouble-free , no special knowledge or programming required. A complete Cayzu to Alcea HelpDesk data migration instrument.

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The best Cayzu to Alcea HelpDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Just pick what data you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and enjoy the wonders happening.
Data completion
Migrate your help desk records in full to ensure that no ticket has lost vital customer support information.
Automated tool

Scared that you’ll have to use advanced skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

You data is everything which is why we created a method that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.

Record mapping

Choose information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a few clicks you will be able to select the data arrangement, when it goes, and in what order.

Our developers considered customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are always making great strides to improve the core experience.


Why you should use Help Desk Migration to switch from Cayzu to Alcea HelpDesk

Castle gates

Strong security of your information

The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the records end up being in the right places in Alcea HelpDesk.

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Maintained connection between object and people

When migrating your records from Cayzu to Alcea HelpDesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Cayzu to Alcea HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Cayzu to Alcea HelpDesk work

  • Get ready

    Register and go to our migration software.

  • Connect Cayzu

    Select and link your Cayzu service desk with HDM.

  • Grant access to your Alcea HelpDesk account.

  • Outline your requirements

    Let us understand precisely what aspects of your migration you wish to modify

  • Have your preferences estimated

    We will investigate your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from Cayzu to Alcea HelpDesk everything

    Move all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Alcea HelpDesk import

Our team would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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