Casengo to Salesforce Service Cloud
migration service
Trouble-free , no special knowledge or programming required. A complete Casengo to Salesforce Service Cloud data migration tool.
Casengo to Salesforce Service Cloud
The best Casengo to Salesforce Service Cloud tool made for you
There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip complex data audit and tool development processes. Just pick customer info you need to migrate and start the transition when comfortable.Effortless migration
No special knowledge or skill required. Just select what data will go to the new solution and observe the miracle happening.Data completion
Migrate your help desk data in full to make sure that no ticket is missing critical customer support details.Automated tool
Afraid that you’ll have to use special skills to move your customer service data? Worry not as we made sure that our tool simple to use as possible.
Attach the help desks, choose data, click ok, and you’re done!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is key which is why we designed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, you will be able to select anything you might ever need.
Simple & effective
In only a couple of clicks you will be able to pick what goes where, when it goes, and how.
Our software took customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service first
Except providing great customer service, we always strive to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are always making great strides to enhance the core experience.
Why you should use Help Desk Migration to switch from Casengo to Salesforce Service Cloud
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in Salesforce Service Cloud.Next
Maintained association between object and people
When migrating your records from Casengo to Salesforce Service Cloud we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from Casengo to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Casengo to Salesforce Service Cloud work
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Get ready
Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Casengo to Salesforce Service Cloud.
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Connect Casengo
Fill in the form with requested credentials to make it possible for our data migration tool to retrieve information from your current help desk.
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Link Salesforce Service Cloud
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Salesforce Service Cloud all data
Once everything's validated, find a quiet time with the minimal load on the support department and begin migrating from Casengo to Salesforce Service Cloud.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your Salesforce Service Cloud import
Our team would be more than happy to run a custom migration in case you have special requirements.
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