Casengo to LiveHelpNow
migration service

Smooth , no special knowledge or programming required. A complete Casengo to LiveHelpNow data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've tackled all major peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to switch from Casengo to LiveHelpNow

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in LiveHelpNow.

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Maintained connectivity between object and people

When migrating your data from Casengo to LiveHelpNow we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from Casengo to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Casengo to LiveHelpNow work

  • Prepare

    Sign up and go to our migration wizard.

  • Connect Casengo

    Pick and connect your Casengo support desk with HDM.

  • Give the right to access your LiveHelpNow account.

  • Outline your needs

    Let us know exactly what elements of your migration you need to tweak

  • Have your preferences estimated

    We will research your case and get back to you with a cost and a scope of work.

  • Migrate from Casengo to LiveHelpNow all data

    Move all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your LiveHelpNow import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation
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