Casengo to Lansweeper
migration service

Effortless , no special knowledge or programming required. A complete Casengo to Lansweeper data migration tool.

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Your best tool for Casengo to Lansweeper data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just pick what data you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the new solution and enjoy the miracle happening.
Record completion
Transfer your help desk info in full to ensure that no ticket has lost critical customer support details.
Automated migration

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we made sure that our tool interface is as easy to use as it can possibly be.

Attach the help desks, select records, click ok, and you’re done!

From sender information to phone number connection, your entire database will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive where you left it.

Security is priority

Information is key which is why we created a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer service, we always strive to develop our customer service.

As a team, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Reasons to use Help Desk Migration to switch from Casengo to Lansweeper

Castle gates

Strong safety of your records

The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the records end up being in the right destinations in Lansweeper.

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Sustained association between object and people

When migrating your data from Casengo to Lansweeper we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Casengo to Lansweeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Casengo to Lansweeper work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from Casengo to Lansweeper.

  • Connect Casengo

    Fill in the form with required credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be migrated according to your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Lansweeper all data

    Once everything's tested out, choose a quiet time with the least load on the support team and begin migrating from Casengo to Lansweeper.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your Lansweeper import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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