Casengo to KronoDesk
migration service

Extremely easy , no special knowledge or coding required. A complete Casengo to KronoDesk data migration software.

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The best Casengo to KronoDesk tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Simply choose customer info you need to migrate and start the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the miracle happening.
Data completion
Migrate your help desk data in full to make certain that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool simple to use as possible.

Attach the platforms, select records, click ok, and you’re done!

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or records.

You may rest assured that with HDM no data breaches are possible.

You’re in control

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our software took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service as priority

As a migration service provider, we strive to offer the best possible migration tool. Yet, our prime concern is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from Casengo to KronoDesk

Castle gates

Strong security of your data

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in KronoDesk.

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Maintained connection between object and people

When migrating your records from Casengo to KronoDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Casengo to KronoDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Casengo to KronoDesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect Casengo

    Choose and connect your Casengo support desk with HDM.

  • Grant the right to access your KronoDesk account.

  • Detail your business needs

    Let us know what elements of your migration you need to adjust

  • Get your preferences estimated

    We'll research your application and get back to you with a price range and a scope of work.

  • Migrate from Casengo to KronoDesk all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your KronoDesk import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

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