Casengo to FuseDesk
migration service
Trouble-free , no special expertise or coding required. A complete Casengo to FuseDesk data migration tool.
Casengo to FuseDesk
The best Casengo to FuseDesk tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.Data completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.Automated tool
Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as possible.
Link the platforms, pick records, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Choose data that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from Casengo to FuseDesk
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in FuseDesk.Next
Maintained relation between object and people
When migrating your records from Casengo to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Casengo to FuseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Casengo to FuseDesk work
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Get ready
Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Casengo to FuseDesk.
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Connect Casengo
Fill out the form with necessary credentials to permit our data migration tool to access records from your current help desk.
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Connect FuseDesk
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to FuseDesk all data
Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Casengo to FuseDesk.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your FuseDesk import
Our team would be more than happy to run a customized migration if you have specific requirements.
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