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Casengo to FuseDesk
migration service

Trouble-free , no special expertise or coding required. A complete Casengo to FuseDesk data migration tool.

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The best Casengo to FuseDesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply pick the records you need to move and set off with the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target solution and see the magic happening.
Data completion
Migrate your help desk data in full to ensure that no ticket has lost essential customer service details.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface is as easy to use as possible.

Link the platforms, pick records, click ok, and the migration is ready!

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our staff members have see your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick anything you might actually need.

Guided migration

If this is your first migration, worry not. Useful and insightful on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Casengo to FuseDesk

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right destinations in FuseDesk.

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Maintained relation between object and people

When migrating your records from Casengo to FuseDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Casengo to FuseDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Casengo to FuseDesk work

  • Get ready

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Casengo to FuseDesk.

  • Connect Casengo

    Fill out the form with necessary credentials to permit our data migration tool to access records from your current help desk.

  • Connect FuseDesk

    Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to FuseDesk all data

    Once everything's tested, choose a quiet time with the least load on the support department and begin migrating from Casengo to FuseDesk.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your FuseDesk import

Our team would be more than happy to run a customized migration if you have specific requirements.
Get a price estimation

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