Casengo to Freshservice
Trouble-free , no special know how or programming required. A complete Casengo to Freshservice data migration tool.
Trustworthy and ReputableYour passwords along with data are safe with us and will be used for import solely.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & AccurateWe've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate massive volumes of data
Strong safety of your recordsThe migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Freshservice.
Sustained relation between object and peopleWhen migrating your records from Casengo to Freshservice we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Casengo to Freshservice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Casengo to Freshservice work
Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Casengo to Freshservice.
Complete the form with required credentials to allow our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
Migrate small amount of data
Test out our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Freshservice all data
When everything's tested out, choose a quiet time with the minimal load on the support team and begin migrating from Casengo to Freshservice.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT