Casengo to Deskero
migration service

Effortless , no special skill set or coding required. A complete Casengo to Deskero data migration software.

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Your best tool for Casengo to Deskero data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to move and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the target system and enjoy the magic happening.
Record structure maintenance
Move your help desk info in full to ensure that no ticket is missing essential customer service details.
Easy procedure

No need to worry about coding or continuously watch each piece of info transferred.

Just attach your source and target, pick what you need to migrate and let the system do the rest for you.

Data maintenance

Your information comes unite and we mean it.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction archive.

Robust protection

Your information is behind impenetrable walls. Not even all our staff members have see your credentials or records.

You may be sure that with HDM no data breaches are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Efficient out-of-the-box solution

In just a couple of buttons to press it is possible to select what goes where, when it goes, and how.

Our developers took user experience as a priority and ensured that you will be able to use the system to its fullest.

Customer priority

As a data import service provider, we strive to offer the best possible migration tool. However, our priority is customer service.

Proven by our many five-star user reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from Casengo to Deskero

Castle gates

Strong privacy of your records

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right destinations in Deskero.

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When migrating your data from Casengo to Deskero we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Casengo to Deskero

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Casengo to Deskero work

  • Prepare

    Sign-up and go to our migration tool.

  • Opt and connect your Casengo support desk with HDM.

  • Connect Deskero

    Grant the right to access your Deskero account.

  • Express your needs

    Let us understand precisely what aspects of your migration you would like to tweak

  • Have your requirements estimated

    We will research your application and send you with a price and a scope of work.

  • Migrate from Casengo to Deskero all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your Deskero import

Our staff would be more than happy to perform a customized migration in case you have specific needs.
Get a price estimation

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