Casengo to Desk.com
migration service

Effortless , no special expertise or coding required. A complete Casengo to Desk.com data migration tool.

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Risk-free and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized expertise or knowledge to get started with the migration.
Optimal & Precise
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from Casengo to Desk.com

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right places in Desk.com.

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Retained connectivity between object and people

When migrating your data from Casengo to Desk.com we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Casengo to Desk.com

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from Casengo to Desk.com work

  • Prepare

    Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from Casengo to Desk.com.

  • Fill in the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Desk.com everything

    Once everything's tested, find a quiet time with the least load on the support staff and start migrating from Casengo to Desk.com.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Desk.com import

Our staff would be more than happy to run a customized migration in case you have particular requirements.
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