Casengo to Cayzu
migration service

Trouble-free , no special knowledge or programming required. A complete Casengo to Cayzu data migration software.

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The best Casengo to Cayzu tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on customer info you need to move and start the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just choose what data will go to the target platform and observe the magic happening.
Data completion
Transfer your help desk data in full to make certain that no ticket has lost essential customer service details.
Simple and easy procedure

No need to worry about scripting or constantly control each piece of info transferred.

Just attach both platforms, pick what you want to take to a new database and allow the Migration Wizard do the remainder.

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some info will be missing and service quality will degrade. Everything will arrive where you expected.

Security is paramount

You data is key which is why we created a tool that will keep your data safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

You control the process

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer support services, we always want to develop our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.


Why you should use Help Desk Migration to switch from Casengo to Cayzu

Castle gates

Strong safety of your data

The migration is conducted over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in Cayzu.

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Sustained association between object and people

When migrating your records from Casengo to Cayzu we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Casengo to Cayzu

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Casengo to Cayzu work

  • Get ready

    Sign up and go to our migration software.

  • Connect Casengo

    Opt and connect your Casengo support desk with HDM.

  • Connect Cayzu

    Grant the right to access your Cayzu account.

  • Detail your business needs

    Let us know exactly what aspects of your migration you want to fine-tune

  • Get your preferences estimated

    We shall analyze your case and get back to you with a total price and a scope of work.

  • Migrate from Casengo to Cayzu all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Cayzu import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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