Casengo to Azure SQL DWH
migration service

Smooth , no special know how or coding required. A complete Casengo to Azure SQL DWH data migration tool.

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Your best tool for Casengo to Azure SQL DWH data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just select what data will go to the target system and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer support details.
Automated migration

Afraid that you’ll need advanced skills to migrate your customer service data? Worry not as we made sure that our tool interface accessible as possible.

Link the help desks, choose records, click ok, and the migration is ready!

From sender information to phone number connection, your entire database will keep their initial data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is priority

You data is key which is why we developed a tool that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, it will be possible to select anything you might ever need.

Guided migration

If this is your first migration, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except producing great customer support services, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly making great strides to increase the core experience.


Reasons to use Help Desk Migration to migrate data from Casengo to Azure SQL DWH

Castle gates

Strong privacy of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the data end up being in the right destinations in Azure SQL DWH.

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Retained connection between object and people

When migrating your data from Casengo to Azure SQL DWH we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Casengo to Azure SQL DWH

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Casengo to Azure SQL DWH work

  • Prepare

    Sign up and go to our migration tool.

  • Connect Casengo

    Opt and link your Casengo support desk with HDM.

  • Connect Azure SQL DWH

    Give the right to access your Azure SQL DWH account.

  • Clarify your needs

    Let us understand precisely what aspects of your migration you need to fine-tune

  • Get your requirements estimated

    We shall research your case and get back to you with a price range and a scope of tasks.

  • Migrate from Casengo to Azure SQL DWH everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Azure SQL DWH import

Our staff would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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