96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Casengo to Alloy Navigator
migration service

Smooth , no special skill set or coding required. A complete Casengo to Alloy Navigator data migration tool.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to get started with the migration.
Optimal & Accurate
We've tackled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to migrate data from Casengo to Alloy Navigator

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your customer care to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Alloy Navigator.

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Retained relation between object and people

When migrating your data from Casengo to Alloy Navigator we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Casengo to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
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How does data migration from Casengo to Alloy Navigator work

  • Prepare

    Sign-up and go to our migration service.

  • Connect Casengo

    Choose and connect your Casengo support desk with HDM.

  • Connect Alloy Navigator

    Grant access to your Alloy Navigator account.

  • Outline your needs

    Let us know what parts of your migration you would like to adjust

  • Get your requirements estimated

    We shall investigate your case and get back to you with a total price and a scope of work.

  • Migrate from Casengo to Alloy Navigator all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Alloy Navigator import

Our staff would be more than happy to perform a custom migration if you have special demands.
Get a price estimation
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