96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

CallTaker to eDesk by xSellco
migration service

Effortless , no special know how or coding required. A complete CallTaker to eDesk by xSellco data migration instrument.

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Secure and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to migrate data from CallTaker to eDesk by xSellco

Strong security of your information

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right places in eDesk by xSellco .

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Maintained association between object and people

When migrating your data from CallTaker to eDesk by xSellco we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CallTaker to eDesk by xSellco

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
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How does data migration from CallTaker to eDesk by xSellco work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from CallTaker to eDesk by xSellco .

  • Fill out the form with required credentials to permit our data migration tool to fetch data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to eDesk by xSellco all data

    When everything's tested, determine a quiet time with the least load on the support staff and begin migrating from CallTaker to eDesk by xSellco .

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
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Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

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Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your eDesk by xSellco import

Our staff would be more than happy to perform a custom migration if you have particular demands.
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