CA Service Desk Manager to UserVoice
Smooth , no special knowledge or coding required. A complete CA Service Desk Manager to UserVoice data migration instrument.
Secure and SafeYour passwords as well as records are safe with us and will be used for import only.
Quick and EasyHelp Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & PreciseWe've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information
Strong security of your dataThe migration is conducted over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in UserVoice.
Maintained link between object and peopleWhen migrating your data from CA Service Desk Manager to UserVoice we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from CA Service Desk Manager to UserVoice
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from CA Service Desk Manager to UserVoice work
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from CA Service Desk Manager to UserVoice.
Connect CA Service Desk Manager
Fill out the form with requested credentials to permit our data migration tool to retrieve information from your current help desk.
Do the same action to connect our service with the new help desk and thereby make it possible to import the records.
Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred according to your preferences
Migrate limited amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to UserVoice all data
When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from CA Service Desk Manager to UserVoice.
Your data is in good hands
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT