CA Service Desk Manager to mhelpdesk
migration service

Trouble-free , no special know how or programming required. A complete CA Service Desk Manager to mhelpdesk data migration instrument.

More details
Trustworthy and Reputable
Your passwords along with data are safe with us and will be used for import solely.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to begin the the migration.
Complete & Accurate
We've considered all significant peculiarities of various helpdesks to help you accurately and efficiently migrate large loads of information

Why you should use Help Desk Migration to migrate data from CA Service Desk Manager to mhelpdesk

Strong safety of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

Next

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right destinations in mhelpdesk.

Next

Sustained connectivity between object and people

When migrating your records from CA Service Desk Manager to mhelpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

What you may migrate from CA Service Desk Manager to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

In what way does data migration from CA Service Desk Manager to mhelpdesk work

  • Get ready

    Sign-up and go to our migration wizard.

  • Connect CA Service Desk Manager

    Select and link your CA Service Desk Manager support desk with HDM.

  • Grant the right to access your mhelpdesk account.

  • Detail your requirements

    Let us understand precisely what parts of your migration you would like to adjust

  • Have your needs estimated

    We will research your application and get back to you with a total price and a scope of tasks.

  • Migrate from CA Service Desk Manager to mhelpdesk all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your mhelpdesk import

Our team would be more than happy to perform a custom migration if you have particular demands.
Get a price estimation
Book a Call
cancel
%s
— %s