CA Service Desk Manager to LiveAgent
Extremely easy , no special knowledge or coding required. A complete CA Service Desk Manager to LiveAgent data migration tool.
Risk-free and SafeYour passwords along with records are safe with us and will be used for import only.
Effective and EasyHelp Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & PreciseWe've handled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information
Strong privacy of your dataThe migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is easy to migrate your support service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in LiveAgent.
Retained relation between object and peopleWhen migrating your records from CA Service Desk Manager to LiveAgent we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from CA Service Desk Manager to LiveAgent
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from CA Service Desk Manager to LiveAgent work
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, begin the process of migrating your data from CA Service Desk Manager to LiveAgent.
Connect CA Service Desk Manager
Fill out the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to LiveAgent everything
Once everything's tested out, determine a quiet time with the minimal load on the support team and begin migrating from CA Service Desk Manager to LiveAgent.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT