CA Service Desk Manager to Groove
migration service
Smooth , no special know how or coding required. A complete CA Service Desk Manager to Groove data migration instrument.
Smooth , no special know how or coding required. A complete CA Service Desk Manager to Groove data migration instrument.
Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface simple to use as possible.
Connect the platforms, pick records, click ok, and you’re done!
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Information is key which is why we created a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base articles, it will be possible to select anything you might ever need.
In just a few buttons to press it is possible to choose what goes where, when it starts, and how.
Our developers took user experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.
Apart from producing great customer service, we always want to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to improve the general experience.
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with replies, notes and attachments
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We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from CA Service Desk Manager to Groove.
Complete the form with required credentials to permit our data migration tool to access data from your current help desk.
Do the same action to integrate our service with the new help desk and thus make it possible to import the information.
Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Once everything's tested out, determine a quiet time with the least load on the support staff and start migrating from CA Service Desk Manager to Groove.
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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