CA Service Desk Manager to Gorgias
migration service
Trouble-free , no special skill set or programming required. A complete CA Service Desk Manager to Gorgias data migration instrument.
CA Service Desk Manager to Gorgias
The best CA Service Desk Manager to Gorgias tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Avoid complex data audit and script development processes. Simply decide on the records you need to transfer and start the transition immediately.Effortless transition process
No special expertise required. Just pick what data will go to the target platform and see the wonders happening.Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.Simple and easy procedure
You don’t have to bother about coding or continuously watch each piece of info moved.
Just link your source and target, pick what you want to take to a new database and allow the system do the remainder.
Data maintenance
Your customer data migrates unite and we mean it.
Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees have see your passwords or records.
You can be certain with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Step-by-step instructions
If you are new to data migrations, don’t worry. Useful and intuitive on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the best possible migration tool. Nevertheless, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from CA Service Desk Manager to Gorgias
Strong security of your records
The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right destinations in Gorgias.Next
Maintained association between object and people
When migrating your records from CA Service Desk Manager to Gorgias we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from CA Service Desk Manager to Gorgias
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from CA Service Desk Manager to Gorgias work
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Get ready
Start with setting up Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from CA Service Desk Manager to Gorgias.
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Connect CA Service Desk Manager
Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.
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Link Gorgias
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the data you want to migrate and set the ticket fields mapping, so the records could be migrated according to your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Gorgias everything
When everything's validated, choose a quiet time with the least load on the support team and start migrating from CA Service Desk Manager to Gorgias.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and techniques to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Gorgias import
Our team would be more than happy to perform a customized migration if you have special demands.
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