Our support team will be temporarily unavailable on March 8, 2021, due to the public holiday. If needed, please check our help center or fill in the contact form, and we will get back to you on the following day.

CA Service Desk Manager to CSV
migration service

Extremely easy , no special knowledge or programming required. A complete CA Service Desk Manager to CSV data migration software.

More details

The best CA Service Desk Manager to CSV tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip complex data audit and code development processes. Just choose what data you need to move and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the new system and enjoy the magic happening.
Data completion
Move your help desk info in full to make certain that no ticket has lost essential customer support details.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, select data, click ok, and the migration is ready!

Data dependency

Your customer data migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

Record mapping

Pick records that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Simple & effective

In only a few clicks it is possible to select the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a migration service supplier, we strive to offer the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from CA Service Desk Manager to CSV

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in CSV.

Next

Retained association between object and people

When migrating your records from CA Service Desk Manager to CSV we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from CA Service Desk Manager to CSV

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from CA Service Desk Manager to CSV work

  • Get ready

    Start with preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from CA Service Desk Manager to CSV.

  • Connect CA Service Desk Manager

    Fill out the form with required credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect CSV

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the records could be migrated in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to CSV all data

    Once everything's tested, find a quiet time with the least load on the support staff and start migrating from CA Service Desk Manager to CSV.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your CSV import

Our team would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

How To Pick The Right Data Migration Tool

With so many data migration tools being released every year, picking one has become a task in itself. You have freeware options, paid solutions, custom-tailored…

Data Migration Strategies That Actually Work

There are many reasons as to why you would want to switch to a new help desk system. It can be the fact that you’ve…

Book a Call
cancel
%s
— %s