CA Service Desk Manager to C-Desk
migration service

Smooth , no special expertise or coding required. A complete CA Service Desk Manager to C-Desk data migration instrument.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data

Reasons to use Help Desk Migration to switch from CA Service Desk Manager to C-Desk

Strong security of your records

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right places in C-Desk.

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When migrating your data from CA Service Desk Manager to C-Desk we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from CA Service Desk Manager to C-Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from CA Service Desk Manager to C-Desk work

  • Prepare

    Sign-up and go to our migration tool.

  • Choose and link your CA Service Desk Manager service desk with HDM.

  • Grant access to your C-Desk account.

  • Outline your needs

    Let us know what aspects of your migration you want to fine-tune

  • Get your requirements estimated

    We'll analyze your application and get back to you with a price and a scope of work.

  • Migrate from CA Service Desk Manager to C-Desk everything

    Migrate all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your C-Desk import

Our staff would be more than happy to run a personalized migration in case you have particular requirements.
Get a price estimation
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