CA Service Desk Manager to Bomgar
migration service

Smooth , no special skill set or coding required. A complete CA Service Desk Manager to Bomgar data migration tool.

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Trustworthy and Reputable
Your passwords as well as data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific experience or knowledge to get started with the migration.
Complete & Accurate
We've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of information

Reasons to use Help Desk Migration to migrate data from CA Service Desk Manager to Bomgar

Strong safety of your records

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in Bomgar.

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Sustained connection between object and people

When migrating your data from CA Service Desk Manager to Bomgar we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from CA Service Desk Manager to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from CA Service Desk Manager to Bomgar work

  • Prepare

    Sign-up and go to our migration service.

  • Pick and connect your CA Service Desk Manager support desk with HDM.

  • Give the right to access your Bomgar account.

  • Detail your business needs

    Let us understand precisely what components of your migration you want to tweak

  • Have your preferences estimated

    We will research your case and send you with a price and a scope of tasks.

  • Migrate from CA Service Desk Manager to Bomgar everything

    Move all your customer support records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Bomgar import

Our staff would be more than happy to perform a custom migration in case you have particular demands.
Get a price estimation
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