BugAware import
in a few clicks

Without developers, delays and hustle. With step-by-step BugAware import setup form

More details
Safe and Secure
Your passwords as well as data are safe with us and will be used for import solely.
Fast & Furious
It will take you no longer than 20 minutes to set up the import to BugAware and start the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, precisely to places you want them to be.

Why import data to BugAware
utilizing Help Desk Migration?

Security first

We don't disclose any of your personal information with third parties, as well as meticulously protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

Next

Elective and powerful field mapping

Only Help Desk Migration allows you to instantly transition custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to BugAware with their respective agents, contacts, and attachments, that way, saving the previous record of customers' requests.

Next

Objects you may import to BugAware

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to BugAware in several easy steps

  • Prepare

    Sign up and go to our migration wizard.

  • Connect source Help Desk

    Choose and link your source support desk with HDM.

  • Give the right to access your BugAware account.

  • Express your requirements

    Let us know what elements of your migration you wish to adjust

  • Get your needs estimated

    We'll research your application and get back to you with a cost and a scope of work.

  • Import to BugAware everything

    Transfer all your customer service information in a single push.

We keep your data secure

We take security very seriously and have built a comprehensive set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
Just a moment...
Have any questions?

Voice of the clients

BugAware import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration
Book a Call
cancel
%s
— %s