BugAware to WalkMe
migration service
Smooth , no special expertise or programming required. A complete BugAware to WalkMe data migration instrument.
BugAware to WalkMe
Your best tool for BugAware to WalkMe data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.Easy migration
No specific knowledge or skill required. Just pick what data will go to the target platform and enjoy the wonders happening.Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support information.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.
Attach the platforms, select records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their previous data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will arrive where you expected.
Security is priority
You data is key which is why we developed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.
You’re in charge
Take complete control of your customer data with our internal data mapping solution. Select what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press it will be possible to select what goes where, when it starts, and in what order.
Our developers took user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Outside of producing great customer support services, we always aim to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are always putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from BugAware to WalkMe
Strong safety of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right places in WalkMe.Next
Sustained connectivity between object and people
When migrating your data from BugAware to WalkMe we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from BugAware to WalkMe
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from BugAware to WalkMe work
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Prepare
Sign up and go to our migration wizard.
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Link BugAware
Choose and link your BugAware service desk with HDM.
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Connect WalkMe
Give access to your WalkMe account.
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Express your business needs
Let us know exactly what aspects of your migration you would like to fine-tune
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Get your requirements estimated
We'll analyze your case and send you with a the overall cost and a scope of work.
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Migrate from BugAware to WalkMe all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your WalkMe import
Our staff would be more than happy to run a custom migration in case you have specific demands.
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